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Mailing list function doesn't send email

Posted: Fri Aug 01, 2008 7:19 am
by Madcowz
We are running FTPVC version 2.5 and despite setting up the smtp sever details and successfully sending a test email, can not get mails sent to the mailing list when checking in files.

I have double checked all settings and our exchange server is not even showing the email in the logs.

There are also no details in the application log.

How can I troubleshoot this?

thanks.

Re: Mailing list function doesn't send email

Posted: Fri Aug 01, 2008 8:10 am
by psguru
Are you sending Check-In notifications to a mailing list? Do you have the list set up with e-mail(s) other than yours?

Re: Mailing list function doesn't send email

Posted: Mon Aug 04, 2008 1:00 am
by Madcowz
Hi,

Yes, I am testing the send to mailing list function with check in and check out.

I have created several mailing lists. One had my work email. Another had my personal email and the third had an Exchange distro group and a few individual emails.

None of these worked.

I know that the FTP server can relay through the Exchange server as a) the test email works and b) I have a couple of Perl scripts running that use mail_send.

thanks.

Re: Mailing list function doesn't send email

Posted: Mon Aug 04, 2008 6:16 am
by psguru
I'll send you enhanced tracing instructions via a private message. Please follow them and the the log to me.