I don't seem to make the SMTP work
it says :
Message Box: Could not send e-mail message to pierre@xpdreamteam.com (‹A…Àu¸€ÝP).
Any Idea?
I double checked the user name password are set correctly
Note: My SMTP server requires login. I'm running Vista
Could not send email notification
Hmm, I have no trouble sending mail using authentication, including from Vista. When I test this by clicking on the "Test SMTP settings by sending e-mail to yourself" button in Settings | Sending Mail, I get the following:
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Message Box: E-mail message was successfully sent to info@prestosoft.com. Check your mailbox in your e-mail client software to complete the test.
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Are you sure your settings are correct? Could you post an screenshot of your settings?
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Message Box: E-mail message was successfully sent to info@prestosoft.com. Check your mailbox in your e-mail client software to complete the test.
---------------------------------------------------
Are you sure your settings are correct? Could you post an screenshot of your settings?
psguru
PrestoSoft
PrestoSoft
If I uncheck SMTP Requires authentication then the message says:
Message Box: E-mail message was successfully sent to pierre@xpdreamteam.com. Check your mailbox in your e-mail client software to complete the test.
BUT the message is never sent to me.
Notice the difference in the exchanges with the smtp server...
This is the exchange with the mail server when the checkbox is checked:
10/10/2007 2:40:36 PM - Requested SMTP connection from 66.27.122.92 [66.27.122.92], ID=127
10/10/2007 2:40:36 PM - ( 127) 220 xpdt.com ArGoSoft Mail Server Pro for WinNT/2000/XP, Version 1.8 (1.8.8.9 Pre-Release 9)
10/10/2007 2:40:37 PM - ( 127) EHLO Pierre-PC
10/10/2007 2:40:37 PM - ( 127) 250-Welcome, 66.27.122.92 [66.27.122.92], pleased to meet you
10/10/2007 2:40:37 PM - ( 127) 250-AUTH=LOGIN
10/10/2007 2:40:37 PM - ( 127) 250-AUTH LOGIN
10/10/2007 2:40:37 PM - ( 127) 250-ETRN
10/10/2007 2:40:37 PM - ( 127) 250 HELP
10/10/2007 2:40:37 PM - ( 127) QUIT
10/10/2007 2:40:37 PM - ( 127) 221 Aba he
And this is the exchange when the checkbox is unchecked:
10/10/2007 2:43:31 PM - Requested SMTP connection from 66.27.122.92 [66.27.122.92], ID=145
10/10/2007 2:43:31 PM - ( 145) 220 xpdt.com ArGoSoft Mail Server Pro for WinNT/2000/XP, Version 1.8 (1.8.8.9 Pre-Release 9)
10/10/2007 2:43:31 PM - ( 145) EHLO Pierre-PC
10/10/2007 2:43:31 PM - ( 145) 250-Welcome, 66.27.122.92 [66.27.122.92], pleased to meet you
10/10/2007 2:43:31 PM - ( 145) 250-AUTH=LOGIN
10/10/2007 2:43:31 PM - ( 145) 250-AUTH LOGIN
10/10/2007 2:43:31 PM - ( 145) 250-ETRN
10/10/2007 2:43:31 PM - ( 145) 250 HELP
10/10/2007 2:43:31 PM - ( 145) MAIL FROM:<pierre@xpdreamteam.com>
10/10/2007 2:43:31 PM - ( 145) 250 Sender "pierre@xpdreamteam.com" OK...
10/10/2007 2:43:32 PM - ( 145) RCPT TO: <pierre@xpdreamteam.com>
10/10/2007 2:43:32 PM - ( 145) 250 Recipient "pierre@xpdreamteam.com" OK...
10/10/2007 2:43:32 PM - ( 145) DATA
10/10/2007 2:43:32 PM - ( 145) Checking with 1 DNS based spam databases
10/10/2007 2:43:32 PM - ( 145) Checking 66.27.122.92 with relays.ordb.org
Now this is the conversation MS outlook has with the same server sending an email from the same computer:
10/10/2007 2:50:03 PM - { 176} START SMTP
10/10/2007 2:50:03 PM - Requested SMTP connection from 66.27.122.92 [66.27.122.92], ID=176
10/10/2007 2:50:03 PM - ( 176) 220 xpdt.com ArGoSoft Mail Server Pro for WinNT/2000/XP, Version 1.8 (1.8.8.9 Pre-Release 9)
10/10/2007 2:50:03 PM - ( 176) EHLO PierrePC
10/10/2007 2:50:03 PM - ( 176) 250-Welcome, 66.27.122.92 [66.27.122.92], pleased to meet you
10/10/2007 2:50:03 PM - ( 176) 250-AUTH=LOGIN
10/10/2007 2:50:03 PM - ( 176) 250-AUTH LOGIN
10/10/2007 2:50:03 PM - ( 176) 250-ETRN
10/10/2007 2:50:03 PM - ( 176) 250 HELP
10/10/2007 2:50:04 PM - ( 176) AUTH LOGIN
10/10/2007 2:50:04 PM - ( 176) 334 VXNlcm5hbWU6
10/10/2007 2:50:04 PM - ( 176) cGllcnJlQHhwZHAREQWFtLmNvbQ==
10/10/2007 2:50:04 PM - ( 176) 334 UGFzc3dvcmQ6
10/10/2007 2:50:04 PM - ( 176) Y3Jvc3N3aW4=
10/10/2007 2:50:04 PM - ( 176) 235 Authentication successful
10/10/2007 2:50:04 PM - ( 176) User pierre@xpdreamteam.com has been authenticated
10/10/2007 2:50:05 PM - ( 176) MAIL FROM: <pierre@xpdreamteam.com>
10/10/2007 2:50:05 PM - ( 176) 250 Sender "pierre@xpdreamteam.com" OK...
Message Box: E-mail message was successfully sent to pierre@xpdreamteam.com. Check your mailbox in your e-mail client software to complete the test.
BUT the message is never sent to me.
Notice the difference in the exchanges with the smtp server...
This is the exchange with the mail server when the checkbox is checked:
10/10/2007 2:40:36 PM - Requested SMTP connection from 66.27.122.92 [66.27.122.92], ID=127
10/10/2007 2:40:36 PM - ( 127) 220 xpdt.com ArGoSoft Mail Server Pro for WinNT/2000/XP, Version 1.8 (1.8.8.9 Pre-Release 9)
10/10/2007 2:40:37 PM - ( 127) EHLO Pierre-PC
10/10/2007 2:40:37 PM - ( 127) 250-Welcome, 66.27.122.92 [66.27.122.92], pleased to meet you
10/10/2007 2:40:37 PM - ( 127) 250-AUTH=LOGIN
10/10/2007 2:40:37 PM - ( 127) 250-AUTH LOGIN
10/10/2007 2:40:37 PM - ( 127) 250-ETRN
10/10/2007 2:40:37 PM - ( 127) 250 HELP
10/10/2007 2:40:37 PM - ( 127) QUIT
10/10/2007 2:40:37 PM - ( 127) 221 Aba he
And this is the exchange when the checkbox is unchecked:
10/10/2007 2:43:31 PM - Requested SMTP connection from 66.27.122.92 [66.27.122.92], ID=145
10/10/2007 2:43:31 PM - ( 145) 220 xpdt.com ArGoSoft Mail Server Pro for WinNT/2000/XP, Version 1.8 (1.8.8.9 Pre-Release 9)
10/10/2007 2:43:31 PM - ( 145) EHLO Pierre-PC
10/10/2007 2:43:31 PM - ( 145) 250-Welcome, 66.27.122.92 [66.27.122.92], pleased to meet you
10/10/2007 2:43:31 PM - ( 145) 250-AUTH=LOGIN
10/10/2007 2:43:31 PM - ( 145) 250-AUTH LOGIN
10/10/2007 2:43:31 PM - ( 145) 250-ETRN
10/10/2007 2:43:31 PM - ( 145) 250 HELP
10/10/2007 2:43:31 PM - ( 145) MAIL FROM:<pierre@xpdreamteam.com>
10/10/2007 2:43:31 PM - ( 145) 250 Sender "pierre@xpdreamteam.com" OK...
10/10/2007 2:43:32 PM - ( 145) RCPT TO: <pierre@xpdreamteam.com>
10/10/2007 2:43:32 PM - ( 145) 250 Recipient "pierre@xpdreamteam.com" OK...
10/10/2007 2:43:32 PM - ( 145) DATA
10/10/2007 2:43:32 PM - ( 145) Checking with 1 DNS based spam databases
10/10/2007 2:43:32 PM - ( 145) Checking 66.27.122.92 with relays.ordb.org
Now this is the conversation MS outlook has with the same server sending an email from the same computer:
10/10/2007 2:50:03 PM - { 176} START SMTP
10/10/2007 2:50:03 PM - Requested SMTP connection from 66.27.122.92 [66.27.122.92], ID=176
10/10/2007 2:50:03 PM - ( 176) 220 xpdt.com ArGoSoft Mail Server Pro for WinNT/2000/XP, Version 1.8 (1.8.8.9 Pre-Release 9)
10/10/2007 2:50:03 PM - ( 176) EHLO PierrePC
10/10/2007 2:50:03 PM - ( 176) 250-Welcome, 66.27.122.92 [66.27.122.92], pleased to meet you
10/10/2007 2:50:03 PM - ( 176) 250-AUTH=LOGIN
10/10/2007 2:50:03 PM - ( 176) 250-AUTH LOGIN
10/10/2007 2:50:03 PM - ( 176) 250-ETRN
10/10/2007 2:50:03 PM - ( 176) 250 HELP
10/10/2007 2:50:04 PM - ( 176) AUTH LOGIN
10/10/2007 2:50:04 PM - ( 176) 334 VXNlcm5hbWU6
10/10/2007 2:50:04 PM - ( 176) cGllcnJlQHhwZHAREQWFtLmNvbQ==
10/10/2007 2:50:04 PM - ( 176) 334 UGFzc3dvcmQ6
10/10/2007 2:50:04 PM - ( 176) Y3Jvc3N3aW4=
10/10/2007 2:50:04 PM - ( 176) 235 Authentication successful
10/10/2007 2:50:04 PM - ( 176) User pierre@xpdreamteam.com has been authenticated
10/10/2007 2:50:05 PM - ( 176) MAIL FROM: <pierre@xpdreamteam.com>
10/10/2007 2:50:05 PM - ( 176) 250 Sender "pierre@xpdreamteam.com" OK...
Thanks for the detailed response log.
It looks like FtpVC doesn't handle the type of authentication your SMTP server requires. It would be nice if I could see the sent commands along with responses that you posted. What could help even more is if you could create a temporary SMTP account for us on your server, so that we could debug what exactly is going on with the SMTP exchange.
It looks like FtpVC doesn't handle the type of authentication your SMTP server requires. It would be nice if I could see the sent commands along with responses that you posted. What could help even more is if you could create a temporary SMTP account for us on your server, so that we could debug what exactly is going on with the SMTP exchange.
psguru
PrestoSoft
PrestoSoft
Issue sending email
I sent you the account information you requested via email.
Thanks for your help!!!
Pierre
Thanks for your help!!!
Pierre
Thanks. Please keep the account for some time as it may take a while to debug the problem.
Last edited by psguru on Mon Oct 22, 2007 7:15 pm, edited 1 time in total.
psguru
PrestoSoft
PrestoSoft
Not working because of license files expired.
Hi,
The version you sent me doen not work because it says my license files are too old.
The version you sent me doen not work because it says my license files are too old.