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Re: Ver 16 install

Posted: Sun Feb 02, 2025 12:56 pm
by psguru
Typically in the installation directory but... Hmm, so if the file cannot be created in the installation directory during activation, it is created in
C:\Users\[UserName]\AppData\Local\PrestoSoft\ExamDiff Pro
Maybe when EDP setup could not find the license file, it is located in that alternative folder. Still, it doesn't explain why it cannot file previous installations.

Re: Ver 16 install

Posted: Fri Feb 07, 2025 10:45 pm
by kerflot
psguru wrote: Sat Feb 01, 2025 10:35 am
Please check the Registry keys mentioned above: if there is a bug, it would help us fix it. On the other hand, this should not prevent you from using version 16: after all, you can always uninstall previous versions using Apps and Features. Still, we would definitely like to get to the bottom of the issue.
I have an entry in HKLM but not in HKCU.

Re: Ver 16 install

Posted: Fri Feb 07, 2025 10:53 pm
by kerflot
psguru wrote: Sat Feb 01, 2025 10:35 am
Please check the Registry keys mentioned above: if there is a bug, it would help us fix it. On the other hand, this should not prevent you from using version 16: after all, you can always uninstall previous versions using Apps and Features. Still, we would definitely like to get to the bottom of the issue.
More precisely I only have an entry in HKLM under "Software\Microsoft\Windows\CurrentVersion\Uninstall".

Re: Ver 16 install

Posted: Sat Feb 08, 2025 12:51 pm
by psguru
Please try what is described in viewtopic.php?p=9173#p9173

Re: Ver 16 install

Posted: Thu Feb 13, 2025 4:13 pm
by psguru
Please try the latest build (16.0.0.3) - we made some installer fixes there.

Re: Ver 16 install

Posted: Sat Feb 15, 2025 1:43 pm
by Stevec4
Just wanted to confirm ver 16.0.0.3 did finally have the check box and successfully uninstalled ver 15, found my license and installed ver 16.

Thanks for figuring this out
Steve

Re: Ver 16 install

Posted: Sat Feb 15, 2025 3:04 pm
by psguru
Thanks for confirming.

Re: Ver 16 install

Posted: Sun Feb 16, 2025 5:55 pm
by RedskullDC
Alexo wrote: Sun Feb 02, 2025 12:43 pm Where is the license file located?
"password.bin" in the old V15 install directory.

Move that to the V16 install directory did the trick for me.

Regards,
Leslie

Re: Ver 16 install

Posted: Mon Feb 17, 2025 9:12 am
by psguru
Hmm, so during the installation, did you see a screen confirming that you still had a valid license? If so, password.bin file should have been copied to the new installation folder by the setup.