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Licensing Subscriptions

Posted: Wed Feb 15, 2023 7:15 pm
by kerflot
Currently the subscriptions renew every year.
Is it possible to change this so that we can select from a number of different subscriptions, say 2 or 3 years or so?

Re: Licensing Subscriptions

Posted: Thu Feb 16, 2023 8:56 am
by psguru
If you are asking about ExamDiff Pro, yes, on the purchase form you can select up to 10 years of maintenance.

Re: Licensing Subscriptions

Posted: Fri Feb 17, 2023 8:21 pm
by kerflot
I already have a subscription that is about to renew.
I cannot see how to extend it, it looks like it is about to make an auto-direct debit payment.

Re: Licensing Subscriptions

Posted: Sat Feb 18, 2023 11:52 am
by psguru
Are you referring to DiffNow? If so, auto-renewal is automatic, until you cancel your subscription.

Re: Licensing Subscriptions

Posted: Sat Feb 18, 2023 3:47 pm
by kerflot
I was referring to ExamDiff Pro Master and I think the penny just dropped.
I thought that I had a 12 month subscription (until cancelled) but I now think that my license expires after 12 months.
Am I correct in thinking that?

Re: Licensing Subscriptions

Posted: Thu Feb 23, 2023 3:12 pm
by psguru
ExamDiff Pro does not have a subscription model. You can always upgrade to the latest version if you have owned ExamDiff Pro before.