plug-ins not working
Posted: Wed Dec 16, 2015 7:42 pm
I'm using Examdiff Pro 7 (v 7.1.3, 64 bit) on 64 bit Windows 7 (sp1). When I install EDP and am asked if I want to install the plug-ins, I answer yes, and the plug-ins do indeed show up in the folder underneath EDP, but when I try to compare doc files, xls files, etc. all comparisons are binary only. In addition, when I then check the tools menu while EDP is running, the boxes for the plug-in directories are blank.
After some backtracking, it turns out that the plug-ins work when I am running as admin, but not as a regular user. It is not a workable solution to switch to admin whenever I want to use the plug-ins. I tried to install as a regular user with elevated privileges, hoping this would give me access to the plug-ins, but I got an installation error (CreateFile failed; code 5, access is denied). Is there any way to fix this, other than upgrading?
After some backtracking, it turns out that the plug-ins work when I am running as admin, but not as a regular user. It is not a workable solution to switch to admin whenever I want to use the plug-ins. I tried to install as a regular user with elevated privileges, hoping this would give me access to the plug-ins, but I got an installation error (CreateFile failed; code 5, access is denied). Is there any way to fix this, other than upgrading?