EDP crashes

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Alexo
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Posts: 43
Joined: Fri Oct 22, 2004 10:18 am
Location: GTA, Canada

EDP crashes

Post by Alexo » Fri Apr 26, 2019 10:11 am

For some reason EDP started crashing immediately when started.

"ExamDiff Pro has encountered a problem and needs to close. We are sorry for the inconvenience this has caused.
Do you want to email the diagnostic error report (minidump) to PrestoSoft to help resolve your problem?
Note that if you decide to send the report, your default email client will open, and you will be able to view and edit your email before sending it."

Clicking "Email minidump" causes Windows to kill the program.

After uninstalling and reinstalling, I am able to start the program, but now it crashes when I enter my license key.
(I was able to email the minidump this time)

Please help ASAP!

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psguru
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Location: California
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Re: EDP crashes

Post by psguru » Fri Apr 26, 2019 11:26 am

Answered via email. The fix will appear in the next build.
psguru
PrestoSoft

Alexo
Full Member
Posts: 43
Joined: Fri Oct 22, 2004 10:18 am
Location: GTA, Canada

Re: EDP crashes

Post by Alexo » Fri Apr 26, 2019 2:35 pm

Fix confirmed working on both 32 and 64 bit versions.

Thank you for the quick resolution.

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