Page 1 of 1

Windows 10 drag&drop files to file select form does not work

Posted: Fri Dec 22, 2017 2:01 am
by shredder2003
Hi.

Windows 10 drag&drop files to file select form does not work.
Sometimes, rarely, drag&drop works, but for one time only.

Re: Windows 10 drag&drop files to file select form does not work

Posted: Fri Dec 22, 2017 9:36 am
by psguru
We can't reproduce the problem here with Windows 10.

Re: Windows 10 drag&drop files to file select form does not work

Posted: Sat Dec 23, 2017 3:16 pm
by jp2112
I experienced this same issue on Windows 10. It worked once, then never again.

Re: Windows 10 drag&drop files to file select form does not work

Posted: Mon Dec 25, 2017 9:43 pm
by shredder2003
I can give you TeamViewer access to reproduce issue :)

Re: Windows 10 drag&drop files to file select form does not work

Posted: Thu Jan 04, 2018 3:03 pm
by jp2112
I can record my screen as I try to drag a file onto the form to show how it's not working with the free version if you want evidence.
I just tried it with pro in evaluation mode and it worked, so I may as well get a license since I use this tool a lot. but you guys need to figure out what's going on with the free version.

Re: Windows 10 drag&drop files to file select form does not work

Posted: Wed Feb 14, 2018 5:41 pm
by sinrig
I am seeing exactly what jp2112 reported: drag and drop works with the Pro evaluation but not with the freeware version. Interestingly, this happens only on a laptop I have just purchased; on an older desktop also running Windows 10, the identical freeware version of ExamDiff works fine. So this appears to be an environment-related issue.

Re: Windows 10 drag&drop files to file select form does not work

Posted: Thu Jun 28, 2018 11:27 pm
by shredder2003
I find workaround.
It works in "windows 7 compatibility mode" !!! (right mouse click on ExamDiff icon, choose "resolve compatibility problems" ... )

Re: Windows 10 drag&drop files to file select form does not work

Posted: Sat Sep 15, 2018 5:38 pm
by jp2112
a late thanks to shredder2003 for the workaround, I have not had to try it because on another new Asus win10 laptop the drag and drop is working every time. must be the Dell laptop that's the problem?